ORDINARY PASSPORT

An Ordinary Passport is issued to any Rwandan who fulfills the necessary requirements to facilitate his/her travels outside the country.

APPLICATION IS MADE

At the head office of the Directorate General of Immigration and Emigration
At all districts Immigration offices where the applicant resides.
In foreign country, the application shall be submitted to the Rwandan Embassy or Consulate in his/her country of residence.

PROCESSING TIME

Four (4) working days for first application and two (2) working days for renewal

VALIDITY

Five (5) years

APPLICATION FEES

Fifty thousand (50,000) Frw or its equivalent in foreign currency

REQUIREMENTS

FIRST APPLICATION

APPLICANTS OF 16 YEARS AND ABOVE

* Fill the application form click here

* Recommendation letter issued at the administrative cell level

* Copy of valid identity card and presentation of the original

* One recently taken colored passport size photo with white background

* Payment slip of 50,000Frw paid to Irembo; Click here  to request for payment advice ticket

* Physical presence of the applicant

CHILD UNDER 16 YEARS OLD

CHILD WITH LEGALLY MARRIED PARENTS

* Fill the application form click here

* Application letter addressed to the Director General of Immigration and Emigration signed by both parents

* Copy of both parents’ identity cards and presentation of originals
One recently taken colored passport size photo with white background

* Child’s birth certificate

* Payment slip of 50,000Frw paid to Irembo; Click here  to request for payment advice ticket

* Parents’ marriage certificate

* Physical presence of the child and both parents

CHILD WHO LOST BOTH PARENTS

* Fill the application form click here

* Application letter addressed to the Director General of Immigration and Emigration signed by the guardian(s)

* Child’s birth certificate

* Death certificate for both parents

* Copy of a legal guardianship

* One recently taken colored passport size photo with white background
Payment slip of 50,000Frw paid to Irembo; Click here  to request for payment advice ticket
* Copy of the guardian’s identity card(s)
* Physical presence of the child and the guardian(s)

CHILD WHO LOST ONE PARENT

* Fill the application form click here

* Child’s birth certificate

* Death certificate of the deceased parent

* One recently taken colored passport size photo with white background
Application letter addressed to the Director General of Immigration and Emigration signed by the living parent

* Payment slip of 50,000Frw paid to Irembo; Click here  to request for payment advice ticket

* Copy of the living parent’s Identity Card

* Physical presence of the child and living parent

* Marriage certificate or celibacy certificate of the living parent

CHILD WITH DIVORCED PARENTS

* Fill in the application form click here

* Child’s birth certificate

* Copy of divorce judgment

* One recently taken colored passport size photo with white background
Application letter addressed to the Director General of Immigration and Emigration signed by both parents

* Payment slip of 50,000Frw paid to Irembo; Click here  to request for payment advice ticket

* Copy of the identity cards of both parents

* Physical presence of the child and both parents

CHILD whose parents are not legalLy maried

* Fill in the application form click here   

* Child’ birth certificate

* Application letter addressed to the Director General of Immigration and Emigration signed by both parents

* One recently taken colored passport size photo with white background
Celibacy certificate of the mother

* In case the child stays with the father, he presents the certificate of recognition issued by the sector authorities

* Payment slip of 50,000Frw paid to Irembo;  Click here to request for payment advice ticket

* Copy of the identity card of both parents

* Physical presence of the child and both parents

APPLICANT RESIDING ABROAD

* Fill in the application form  click here     

* Application letter addressed to the Director General of Immigration and Emigration

* Payments slip of 50,000 Frw or its equivalent in foreign currency.

* Copies of valid documents used in the country of residence (resident permit, consular card, identity card, passport, etc.)

* One recently taken colored passport size photo with white background
If the applicant is not present, he/she can give a letter of attorney approved by the

* Rwandan embassy in the country of residence or the public notary of the hosting country to someone who will submit the application on his/her behalf.

RENEWAL (16 YEARS AND ABOVE)

* Fill the application form   click here     

* One recently taken colored passport size photo with white background
Copy of the identity card

* Payment slip of 50,000 Frw paid to Irembo ; Click here to request for payment advice ticket

* Copy of previous passport and presentation of the original
Physical presence of the applicant 

RENEWAL FOR CHILDREN UNDER 16 YEARS

* Fill the application form  click here     

* Application letter addressed to the Director General of Immigration and Emigration and signed by both parents/guardians
Payment slip of 50,000 Frw paid to Irembo;  Click here to request for payment advice ticket

* Copy of the previous passport

* Copies of parents’ identity cards

* One recently taken colored passport size photo with white background

* Physical presence of the child and both parents

NB:

Expired passports required to be brought back when renewing are those issued since January 2004.

For an adopted child, a certified copy of certificate of adoption, copy of adopter’s identification documents; a copy of judicial confirmation; and application letter (To Whom It May Concern) by the National Children Commission (NCC) are required.

For a child whose one or both parents reside abroad, copies of valid identification documents used in the country of residence and a letter of attorney written by the parent(s) approved by the Rwandan embassy in the country of residence authorizing the guardian to apply for the child’s passport on their behalf are required.

IN CASE OF LOSS, THEFT OR DAMAGED PASSPORT

* The Directorate of Citizen Services provides proof of ownership for the lost passport (in case of loss or theft)

* Declaration certificate from Rwanda National police 

* Fulfill all necessary requirements again for passport application 

* Payment slip of 50,000 Frw and 25,000 Frw as fine for paid to Irembo;   Click here to request for payment advice  

NB:
In case the passport was lost abroad, the applicant should bring the police certificate from the country where the passport was lost and a travel document used while coming back to Rwanda.
Applicant is subjected to interview for explanations on passport damage or loss
In case of lost passport, applicant waits for 30 days from the date of application to get his or her new passport as provided for by the Immigration law.

FOR MORE CLARIFICATIONS CONTACT:

ORDINARY/SERVICE/DIPLOMATIC PASSPORT FOR RWANDAN RESIDENTS
UMULISA Marie Rose:
Mobile phone: 07 88 80 96 07
E-mail : passport@migration.gov.rw; production@migration.gov.rw

ORDINARY PASSPORT FOR MEMBERS OF RWANDAN DIASPORA

MPOZENZI Yvette:
Mobile phone: 07 88 50 34 27
E-mail:   diaspora@migration.gov.rw

WHEN A CLIENT IS NOT SATISFIED WITH THE SERVICES, HE/SHE MAY CONTACT

Mr. RUSANGANWA Jean Damascène, Director of Citizen Services
Mobile phone : 07 88 51 39 09
 E-mail: dcs@migration.gov.rw